FAQ

General Questions

Please log all compliments, incidents, reports, queries or concerns via: admin@stonehavenestate.co.za

Hours of operation

Estate Office: 
Monday – Friday: 07h30 – 14h00 (closed weekends and public holidays)

  • Services / building issues – Estate Office/Trustees
  • Levies / accounts issues – FMS FAIRCAPE – EMAIL laurenm@faircape.co.za or

Estate Management and Security are to be informed, at least one week in advance, of all intended move-in dates. No horse and trailers (articulated vehicles) or containers will be allowed through the Main Gate. Please advise moving companies to use single axle vehicles or sprinter vans/shuttle vehicles.

All residents require an e-tag for their vehicles which is obtainable from the estate office.

  • Constitution
  • Code of Conduct
  • Architectural Guidelines
  • Landscaping Guidelines
  • Rules of the Estate

25km / hour at all times. Please drive carefully as there are children, residents, indigenous wildlife and pets around. Consideration for others and the rules of the road should be paramount and are enforceable as per the estate rules.

Visitors must be invited through the access system.

Visitor parking bays are available throughout the estate. The parking bays are limited and residents should try as far as possible to accommodate visitor vehicles on their premises. Residents must park their own vehicles on their own premises.  Vehicles may not be parked on open plots or public open spaces and may not cause obstruction on the estate roads. Consideration should at all times be given to access and safety of fellow residents.

General refuse – Thursdays – please ensure your refuse is out early and in a City of Cape Town black wheelie bin.
Recyclable materials (glass, tin, paper, cardboard, plastic) – Every 2nd week recycling is collected on Thursdays.

The post is delivered to the Post Boxes at the entrance to the Estate.  A key should be obtained from the outgoing resident as part of the handover. In the event that this fails speak to the Estate Office in order to have a key cut.

Stonehaven Estate is within the protected area of the Table Mountain National Park and as such, only plants indigenous to the Western Cape, as indicated in the Landscaping Guidelines may be planted. Other plants may be kept in pots in limited quantities.

Garden refuse disposal is available at the City Waste Disposal site located off Kommetjie Road.

  • Monday to Friday 07h30 to 18h00 (Estate to be vacated by 18h00)
  • Saturday 07h30 to 14h00 (Estate to be vacated by 14h00)
  • Sundays & Public Holidays No work permitted. Builder’s Holiday – No work permitted from Mid-December through to mid-January. Actual dates are advised by Estate management and vary annually.